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BUSN-N 527: LEADING PEOPLE AND MANAGING BEHAVIOR IN HEALTH CARE ORGANIZATIONS (1 - 3 credit)

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Comprehend how organizational structures, incentives, and dynamics explain the observed behavior of clinicians, patients, and managers in health care systems. Learn leadership principles that elevate staff morale, motivate completion of tasks consistent with strategy, and improve organizational performance. Gain knowledge of best practices in communication and conflict negotiation.